c880 asks every account holder in Bangladesh to treat play as entertainment, stay within personal time and money limits, and reach out to our support team at [email protected] if play ever feels out of control.
OUR POLICY
What Our Responsible Play Policy Covers
c880 is open to adults who are 18 years of age or older and who meet the eligibility requirements under applicable local law in Bangladesh. If you are under 18, you may not open or use an account. We ask every account holder to decide on a time limit and a money limit before each session — and to stop when either limit is reached, without exception.
Chasing a loss by placing more bets is one of the clearest warning signs that play has moved from entertainment into something harmful. Regular breaks matter too: stepping away after a fixed period keeps your perspective clear. Play at c880 is entertainment, not a source of income, and no betting strategy guarantees a profit.
If you notice that play is affecting your work, your relationships or your household finances in Rajshahi or anywhere else in Bangladesh, that is a signal to stop, speak to someone you trust, and consider seeking appropriate professional guidance. Our support team is available by email at [email protected] and through our /contact/ page.
- Age and Eligibility
- You must be 18 or older and eligible under applicable local law in Bangladesh to hold an account. We verify age during the account review process, which takes up to 48 hours on business days.
- Personal Limits
- Decide your time and money limits before you start. Write them down if it helps. Once a limit is reached, close the session. Do not adjust limits upward in the middle of a session.
- Recognising Warning Signs
- Borrowing money to play, hiding play from family, feeling irritable when not playing — these are signs to take seriously. Stop, step back, and talk to someone you trust before continuing.
- Getting Help
- Email us at [email protected] or visit /contact/ to request an account review or cooling-off period. We treat every such request with care and without delay.
REACH OUR TEAM
Contact c880 About Your Play
If you have a concern about your play — whether it is a pattern you have noticed or a question about your account — our support team is here. You can reach us by email, through the contact page, or by reviewing your account activity in your dashboard at any time.
- Email Support
- Send your question or concern to [email protected]. We aim to respond within one business day and treat responsible-play requests as a priority.
- Contact Page
- Visit /contact/ to submit a detailed request. Use this route if you want to discuss your account history or ask about a cooling-off period.
- Account Dashboard
- Log in to review your betting and deposit history at any time. Seeing your actual activity in one place is often the clearest way to judge whether your play is staying within your personal limits.
HOW WE HANDLE IT
Account Safety and Data at c880
We take the information you share with us seriously. Your account data is used to verify identity, process transactions and respond to responsible-play requests — nothing else. You can ask us to review, correct or close your account at any time by contacting [email protected] or visiting /contact/.
- Identity Verification
- Completing verification protects your account and ensures withdrawals are processed to the right person.
- Data Use
- We store only what is needed for account management, payment processing via bKash, Nagad or Rocket, and regulatory compliance. No data is sold to third parties.
- Account Changes
- To update personal details, request a statement or close your account, email [email protected] with your registered details. Changes are confirmed within 48 business hours.
- Retention and Access
- You may request a copy of your stored data at any time. Write to [email protected] and we will respond with what we hold and how it is used.
YOUR QUESTIONS
Responsible Play Questions Answered
Below are the questions we hear most often about responsible play, account limits and eligibility at c880. If your question is not here, email [email protected] or visit /contact/.
What is the minimum age to play at c880?
You must be 18 or older to open or use a c880 account. This applies to all products — sports, live casino, slots and table games — under applicable local law in Bangladesh.
Can I set a personal spending limit on my account?
Yes. Contact us at [email protected] or through /contact/ to request a spending or deposit limit on your account. We will apply it and confirm within 48 business hours.
What should I do if I think my play is becoming a problem?
Stop playing, take a break and speak to someone you trust. Then email [email protected] to discuss a cooling-off period or account suspension. We act on these requests promptly.
How do I request a temporary break from my account?
Email [email protected] with your registered account email and request a cooling-off period. State how long you need. We will apply the restriction and confirm it to you in writing.
Does responsible play affect my ability to withdraw funds?
A cooling-off period does not forfeit your balance. Withdrawal requests are still processed within 24 hours on business days, so your funds remain accessible as normal.
How do I know if my play is still within healthy limits?
Log in and review your deposit and bet history in your account dashboard. If the total surprises you, or if play is affecting daily life, treat that as a clear signal to pause and reassess.